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Problem orders

If you have not received one or more items, or you have received too few of an item, you can notify us using the form below. Immediately after receiving your notification we will check where your item(s) are.

If, based on the assessment, a return shipment is required, the general terms and conditions for return authorization become applicable. 

 

Shortage number 1
Shortage number 2
Shortage number 3
Shortage number 4
Shortage number 5
I agree that the data I have entered above will be stored and will only be used for the processing of this request.